गृह मंत्रालय Ministry of Home Affairs

Preparation and publication of Annual Report of the Ministry of Home Affairs

• Coordination work relating to Public Grievances in respect of MHA. The Public Grievances received in hard copy and also through Centralised Public Grievance Redress and Monitoring System (CPGRAMS) are sent to the concerned Division in the MHA who attend to all grievances. The Director(Coord-II) and Joint Secretary(Coordination & International Cooperation) have been designated as Nodal Officer and Appellate Authority respectively for Public Grievances.
• Contact details of Nodal Officer for public grievances is as under:

       Shri S M I Tanvir
       Director(Coord-II)
       5th Floor inside Media Wing, NDCC-II Building, Jai Singh Road
       New Delhi-110001
       Tele No.23438061
       E-Mail: dircoord-mha[@]nic[dot]in

• Contact details of Nodal Authority for filing appeal is as under:

       Shri Niraj Kumar Bansod
       Joint Secretary(Coordination)
       Room No. 121, North Block
       New Delhi-110001
       Telefax No.23092123
       E-Mail: jscpg-mha[@]mha[dot]gov[dot]in

• A public Grievance Officer is required to be nominated, by each Division also to monitor the progress of the redressal of Public Grievances relating to the respective Division. The details thereof may be available on the website of the respective Divisions.
• Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web-enabled system and is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/ Departments/ Organisations who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

  However, the following issues are not taken up for redress:

  •      Sub-judice cases or any matter concerning judgment given by any court.
  •     Personal and family disputes
  •     RTI matters
  •     Anything that impacts upon territorial integrity of the country or friendly relations with other countries
  •     Suggestions
• For lodging Grievances centrally, Please click

  http://www.pgportal.gov.in

• Compilation of pendency position in regard to receipts/MP/VIP references, PMO references in different Divisions, Monthly Summary for Cabinet and Monthly DO letter to Cabinet Secretary, e-Samiksha etc.

• The Division looks after the work relating to :-
• Implementation of Official Language Act in the MHA and its Attached and Subordinate Offices
• The entire work of translation from English to Hindi and vice -versa
• Organising the meetings of the Hindi Salahkar Samiti
• Administering various schemes for promotion of the use of Hindi in the Ministry

• The Library housed in MHA have about 1,10,000 books relating to different disciplines such as Philosophy, Law, Public Administration, Terrorism, Naxalite Management, Center State Relations, Border Management, Disaster Management, Internal Security, Police and Police Modernization, Literature, Fiction, Geography, History etc. that are relevant to the Ministry of Home Affairs. The Library houses Census of India publications since 1931, some selected parts of Gazette of India Publications, Law Journals like All India Reporter, Supreme Court Reports, Lok Sabha & Rajya Sabha Debates, Annual Reports of the Ministry of Home affairs since mid 50's. Some of the other important journals are Supreme Court Cases, Service Law Reporter, Criminal Law Journal, All India Service Law Journal etc. As a part of Reference Collection, the library has Dictionaries, Encyclopedias, AIR Manuals, Encyclopedia of Central Acts and Rules, important Reports of the Commissions appointed by the Ministry of Home Affairs.

• Publication of Pink Book relating to revision of allocation of work in different Divisions
• Publication of Green Book relating to the level of Disposal and Channel of Submission in MHA
• Matters relating to the status of the pending Court Cases of different Divisions, Legal Information Management & Briefing System (LIMBS)
• Preparation of Material for Budget Speech of Finance Minister and address of the President of India to both Houses of Parliament, PM's Independence Day Speech
• Record Retention Schedule
• List of Files/Records transferred to National Archives of India
• Annual Action Plan of the Ministry
• Custody of classified and non-classified records of the Ministry
• Furnishing of various reports relating to the employment of SCs/STs and Persons with Disabilities etc.
• Apart from above the Coordination Division also looks after other miscellaneous items, e.g. receipt and distribution of dak including the classified dak; and maintenance and custody of top secret files 
• Matters relating to India Code Portal